Our moderation and social media team specialises in out-of-hours work. When you leave the office, everyone else logs on to talk about your brand. We’ll keep an eye on what people are saying. While your competitors are sleeping, we’ll write live content to give you the edge. Of course, we can do daytime work too.
“I have worked with Tea Social on a variety of projects for the past 3 years. They are efficient, reliable and trustworthy and I can be confident that our communities are well looked after when Tea Social are working with us. They approach projects with both professionalism and sensitivity and have been instrumental in the success of some of my key projects over the years. I would not hesitate to recommend them to others.”
– Tara Phelan, Senior Community Strategist, Golin
“Tea Social are effortlessly able to engage with our audience with genuine interactions, a healthy dose of empathy and an even larger helping of humour.”
– Natalie Tyler, Creative Director, Redbubble
A great social media strategy immerses a brand into its audience and achieves a business outcome. Your channel needs to be like that person who compels a crowd when they talk, or stays around a bit longer to listen caringly to people’s issues. We’re masters in the art of conversation, we understand not only how to make those conversations start, but also how to nurture them to continue and grow. We’ve supported meaningful online conversations that have lasted for years – even longer than the existence of Twitter or Facebook.
Moderation is essential for any brand opening itself up to User Generated Content (UGC), where people submit comments, pictures, videos, or any other content about your business. Our team of expert moderators will review all content submitted to your digital channels, protecting your audience from an unpleasant experience as well as protecting you from potential legal and brand damaging issues.
Our team has worked with a wide range of leading brands and agencies, including BBC; Heat; GSK; Kimberly-Clark; ITV; Diageo; Golin; Orange and many more.